I've Seen Your Products Sold Cheaper Elsewhere. Why?

One of the more common questions we get from our customers is, why is it that your products are more expensive in comparison to other retailers in the market (to be more specific, China based companies)?

No Knockoffs. Period.

Well, firstly, it helps to understand that we have a strict no knockoffs policy. Put simply, what you see is what you get. Knockoffs are against the law and our company's policies. Our guarantee is that if our customers believe they have received a knockoff (e.g. the product received is not the same as advertised), they will receive a full refund, no returns required. While we understand that some of you may have seen similar products on other websites operated by China based companies at lower prices, we cannot speak on their behalf as we've never dealt with them before. Also, not to mention the fact that it would be quite unethical to trash a competitor. ;)

Before we ever sell products from a particular manufacturer or designer, we will sample their goods first. Once we’ve established a business partnership, all images, product information, catalog, etc. will be provided to us for our perusal as we are reselling the manufacturer’s products on their behalf.

As for our products, we absolutely love unique (and quirky) finds! We source our products worldwide from designers and artisans alike. Some of these designers even contribute a portion of their sales to local charities, so it helps to know that with every purchase we make, we're helping someone else in need. At the moment, we are not an Original Equipment Manufacturer (OEM) in that we do not produce our own clothing labels and designs (but who knows, maybe someday we will!) 

An Example

And what better way to illustrate my point than to provide an example, right? You got it sister! Say for example, you were interested in this Free As A Bird Vintage Style Dress. These photos were taken by our manufacturer with their own in house models. The fabric used is 100% cotton and features adorable and somewhat quirky bird prints.

Manufacturer's model photos

At this stage, some of us are sold by these great looking model photos (I know I am!). But others are still a little bit apprehensive. Sure, the dress looks good on the model, but what does it REALLY look like in reality? To answer your question, this is what it looks like. We took this photo with a regular camera - no fancy flashes or lighting. You can tell from the photo that it's cotton and the bird prints are the same as the model photos.

Close up of an authentic version of the manufacturer's dress

Now here's the problem. Some retailers may use the lovely model photos above, but what you're actually getting is the product below. As you can see, this version of the dress uses a polyester fabric instead although the print appears to be similar. Now, I'm not saying that there's anything wrong with this dress but to be fair to the manufacturer, if you are selling this version then don't use their photos. It's very misleading and it tricks the customer into thinking that they are getting an authentic designer (manufacturer) product when they are actually not.

A "similar" version of the dress

So I hope this gives you a better insight in terms of our products, and more importantly, what to be wary of when you're shopping from sites that carry similar products but at a rock bottom price. Remember that if it's too good to be true, it usually is. And if all else fails, trust your gut instincts.

Till next time, stay retro! 💛

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